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AJAZ AHMAD is a seasoned customer service professional with extensive experience in the healthcare sector. Currently serving as a Sr. Customer Service Ambassador at Shory since December 2022, AJAZ previously worked at Aster DM Healthcare from November 2017 to January 2023 as a Sr. Executive in the Service Excellence & CRM Department, where responsibilities included reviewing and addressing complaints in a timely manner. Prior experience includes a managerial role at Star Hospital Srinagar from January 2015 to October 2017. AJAZ holds a Bachelor's degree in Computer Application from Manipal Institute of Technological Science and multiple diplomas in IT and customer service from various institutions, showcasing a strong foundation in both technical and service-oriented skills.