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Lena Jorgensen has a diverse work experience in the customer success and hospitality industries. Lena is currently serving as the Head of Customer Success at Shoreline Wind since April 2019. Prior to that, they worked at Revinate from 2013 to 2018, holding various roles including CS Director EMEA & Brazil, Senior Customer Success Manager EMEA, and Customer Success Manager EMEA. Lena also gained experience as a Marketing Coordinator for Loyalty Program & CRM at Club Carlson from 2011 to 2013. Lena began their career at Four Seasons Resort Punta Mita, starting as a Management in Training - Rooms Division from 2008 to 2009 and then transitioning to the role of Resort Assistant Manager from 2009 to 2010.

Lena Jorgensen's education history begins with their completion of the Middle Years Programme at IICS- Istanbul, although the specific years are not provided. Lena then went on to study at ICS-Spain and obtained their IB Diploma from there between the years 2000 and 2004. Following that, Lena attended Hotelschool The Hague for an unspecified degree and field of study from 2004 to 2008. Finally, they pursued a Masters degree in Int. Business with Marketing and Communication at Syddansk Universitet - University of Southern Denmark from 2010 to 2012.