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Marco Steinhaeuser has extensive experience in community management and technical support within the technology sector. Currently serving as a Community Manager (DevRel) at Shopware since August 2021, Marco previously held various roles at OXID eSales AG from May 2007 to August 2021, including Community Manager, Community Guide, and Senior Second Level Support. Early professional experience includes positions as a Network Operator at HLkomm Telekommunikations GmbH from April 2005 to April 2007, and Technical Support roles at IBM Global Services and BMW from December 2004 to July 2006. Marco is an alumnus of The Martin Luther University of Halle-Wittenberg.