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Bianca Lima is an experienced Projects and Operations Manager currently at Sentric Music since October 2020. Prior roles include Operations Manager at Elinvar.de, where responsibilities included maintaining an investment PaaS for 40 B2B clients, and Operations Manager at finleap connect, where project management and tool implementations were key focuses. Bianca also served as a Project Manager and Product Owner at WBM2 IT Consulting, leveraging Agile methodologies to meet client needs, and has a background in technical writing and instruction for certification courses at TestOut Corporation. Additional experience includes support engineering at Oracle and business analysis at Cognizant Technology Solutions and Teleperformance. Bianca holds an Associate of Science in Accounting and Finance from Ensign College, a Certified Scrum Product Owner credential from Scrum Alliance, and training in Requirements Management with User Stories from WM2 Info.