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Sébastien Pala is an experienced professional in customer success and e-commerce management. Currently serving as the Customer Success Manager for Europe at Shoppingfeed since January 2021, Sébastien provides strategic advice and assists clients in mastering the SaaS platform. Previously, Sébastien held the position of Assistant E-commerce Manager at The Other Store, where responsibilities included managing commercial operations and collaborating with brands. Earlier career experience includes a role as Communication Assistant at LA WEB COMPAGNIE, focusing on community management and SEO, as well as a position at Banque Populaire Méditerranée that involved customer engagement and service. Educational qualifications include a Master’s degree in International Business Management from IAE Nice and a Master's degree in Management Economics from the University of Latvia.