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Thao Nguyen currently serves as a Senior Merchant Success Growth at SHOPLINE since October 2022. Prior experience includes a role as Key Account Specialist at Haravan from July 2020 to August 2022, where Thao completed 535 projects, focusing on optimizing e-commerce business operations. Thao also worked as a BPO - Shopee KOLs Affiliate Program Coordinator at Việt Mỹ - SSU in April 2020, coordinating with KOLs to enhance their participation in the Shopee program. Additionally, Thao was a Customer Service Agent at Ocha POS from June 2018 to February 2020, providing support and addressing customer inquiries through various channels. Education was completed at Truòng Dai hoc Dan Lap Van Lang.