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Ainslie Pretorius has a diverse background in customer support and management, currently serving on the Caregiver Employee Resource Group Leadership Team at Shopify since July 2019. Ainslie has held several roles at Shopify, including Team Manager for Partner Support and Core Team Lead. Prior experience includes a position as Call Center Manager at Legacy Automotive Group and a Sales Assistant role at Ken's Furniture & Appliances. Earlier work at GoodLife Fitness involved membership sales and customer service, while Ainslie also gained experience in administration and recruitment at MPD Group and PlayfairNZ, focusing on onboarding and data entry.