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Theo Chenet

Head of Support at Shmoop

Theo Chenet, MBA has a diverse work experience spanning various roles and industries. They began their career as a Student Aid at the University of Louisiana at Lafayette in 2008 and continued working for the university as a Graduate Assistant from 2012 to 2014. In 2013, they gained further experience as an Intern at Intertek.

In 2014, Theo joined the YMCA of Honolulu as Program Staff for a brief period of three months. Later that year, they started working at Shmoop, initially as an Account Executive from October 2014 to September 2015. They then took on the role of Implementation and Development Manager - Texas from September 2015 to May 2017. After that, they transitioned to the position of Customer Success Manager from May 2017 to April 2020. From April 2020 to January 2022, Theo served as the Lead Solutions & Support Specialist at Shmoop. Currently, they hold the position of Head of Support at Shmoop.

Overall, Theo Chenet's work experience includes roles in customer support, solutions, management, implementation, and development.

Theo Chenet, MBA, obtained their Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from the University of Louisiana at Lafayette from 2008 to 2012. Theo proceeded to pursue their Master of Business Administration (M.B.A.) in Business Administration and Management, General from the same institution from 2012 to 2014.

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