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Wells Davis is a seasoned professional with extensive experience in customer support and program management within the sports industry. Currently serving as a Customer Support Manager at ShipTime since February 2019, responsibilities include hiring and training staff, troubleshooting service issues, and ensuring compliance with call center objectives. Previously, Wells held positions as a Customer Support Representative with the Mississauga Monarchs Basketball Association and as a Head Basketball Coach, where program delivery, safety, and evaluation were key duties. Additional experience includes roles as a Basketball Instructor at Boswin, a Marketing and Event Coordinator at the University of Waterloo, and competitive basketball experience as a player with the CIA Bounce AAU team. Wells holds a Bachelor of Applied Science in Recreation & Sport Business from the University of Waterloo.