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Claudia Bensi has a diverse work experience that spans several industries and countries. Their most recent role is as a Customer Support Specialist at ShippyPro since 2023. Prior to that, they worked at Speedd from 2020 to 2023, where they were responsible for e-commerce customer care, handling pre-sales and post-sales support, managing logistics, and translating product descriptions. Claudia also has experience as a translator and B2B interpreter for various Italian agencies from 2016 to 2020. Additionally, they worked as an Administration Assistant at CLIC International House in 2019, assisting with administrative tasks and student management. Claudia has also worked as a receptionist at B&Bs Bric a Brac, BBH Firenze, and Il Viaggiator Leggero from 2015 to 2019. Claudia has experience as a Corporate Front Office Receptionist at MENARINI Group in 2018, managing communication and using corporate database software. Claudia also spent time working abroad as a receptionist and Italian teacher through Workaway in Peru and Australia in 2018. Lastly, Claudia served as a Consular Assistant at the Honorary Consulate of the Dominican Republic from 2017 to 2018.

Claudia Bensi completed their Master's degree in Language, Society, and Communication [English/Spanish] from Alma Mater Studiorum – Università di Bologna in the years 2018 to 2020. Prior to this, they obtained a Bachelor's degree in Liaison Interpreting and Translation [English and Spanish] from SSML Carlo Bo, which they completed from 2014 to 2017. Claudia also holds a Secondary School Diploma from Liceo Scientifico Niccolò Rodolico, specializing in Scientific High School with Foreign Languages [English and Spanish], which they earned in 2014.

In addition to their formal education, Claudia has obtained several certifications. Claudia completed a 300-hour training course in Global Marketing, Communication & Made in Italy from Centro Studi Comunicare l'Impresa in June 2022. In November 2020, they completed a course on The Fundamentals of Digital Marketing offered by Google Digital Garage. Claudia also completed an 80-hour training course in Import-Export Management from Abeaform in October 2020. Moreover, they completed a 30-hour online training course on Rhetoric: The art of persuasive writing and public speaking from Harvard University in May 2020.