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Song Duong possesses extensive experience in revenue and operations roles across various organizations. Currently serving in Revenue Operations at Shippo since June 2023, Song previously held similar positions at TerraTrue and EasyPost, where responsibilities included growth-focused revenue operations and sales systems strategy. Previous roles also include Sales Strategy and Operations at BrightEdge, alongside an interim Chief of Staff position to the Head of Sales. Prior experience encompasses Business Operations at kintone and GLOSSYBOX. Song holds a Bachelor’s Degree in Psychology and Criminology from the University of Northern Iowa and a Data Science Certificate from UC Berkeley Extension.