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Jess Lau Gitner is a Senior Program Manager at Shippo, overseeing over 70 carrier API integrations since January 2024. Prior experience includes roles at Wayfair, where responsibilities included driving operational strategy for a self-service B2B segment and executing account acquisition initiatives, contributing to significant revenue growth. Jess Lau Gitner served as Vice President of Strategic Initiatives and Brand Strategy at Decide, achieving substantial revenue growth and leading talent acquisition efforts. Previous roles span various organizations, including NPR as a producer and writer, where contributions enhanced music-related content and engaged high-profile interviews. Academic background includes a B.A. in Political Economy and American Musical Culture from Georgetown University and coursework at The London School of Economics and Political Science.