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Nataliia Fitsak began their work experience in 2017 as a Database Specialist at Nielsen. In 2018, they worked as a Presales Manager at a software company. In 2019, they joined VisaHQ as a Content Manager, where they stayed until July 2020. From August 2020 to January 2021, Nataliia worked as a Freight Forwarding Agent at Anchor Express. Currently, they are employed as a QA Engineer at ShipHawk, starting in February 2021.

Nataliia Fitsak obtained a Bachelor's degree in Commodity Science and Commercial Activity from Kyiv National University of Trade and Economics (KNUTE) in the years 2011 to 2015. Nataliia then pursued a Master's degree in Economy and Entrepreneurship from the same university, completing it from 2015 to 2017. Additionally, Nataliia has obtained various certifications, including a Software Testing Masterclass from Udemy in March 2022, a Customer Success Manager certification from Udemy in March 2022, and a Logistics Management: International Transport & Shipping certification from Udemy in March 2022. Nataliia also holds certifications in Content Marketing, Email Marketing, SEM, SEO, and SMM from eMarketing Institute, but the specific dates of obtaining these certifications are not provided.