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Samantha DiPaolo is a Senior Merchant Success Manager at ShipBob, bringing a deep understanding of systems and business priorities to advocate for customers. With previous roles as a Customer Success Manager at Verizon Connect and Owner/Operator at Practically Perfect Pet Care, Samantha has a strong background in ensuring customer satisfaction and managing daily operations. With experience as a Team Leader Guest Services at Target, Samantha excels in handling customer relations issues and communicating effectively.