��������

Ali Zahedani has extensive experience in technology support and IT services, currently serving as a Help Desk / Technology Support Technician at Shinola since February 2015, with responsibilities encompassing all aspects of technology. Previously, Ali held the position of Senior IT Field Support Engineer at Infor, providing support to senior executives and remote users. Prior roles include IT Service Analyst at HBO, Technical Support Specialist/JAMF Specialist at Wieden+Kennedy, and various technical support roles at Viacom, where Ali developed and maintained operating system images and automated software delivery systems. Ali also served as a Systems Administrator at Clinton Group, focusing on UNIX software and hardware management.