Cheryl Ann Goh is an accomplished professional in customer success and hospitality, currently serving as a Senior Customer Success Manager at Shiji Group since April 2023. Previously, Cheryl held the position of Customer Success Manager at ReviewPro, a brand under Shiji Group, from November 2021 to April 2023. Cheryl's extensive experience in the hospitality industry includes roles such as Duty Manager at Mandarin Oriental Hotel Group and InterContinental Singapore, as well as Rooms Division I-Host as a Management Trainee and Guest Relations Executive at InterContinental Hotels & Resorts. Cheryl began a career in hospitality as a Food and Beverage Intern at Conrad Centennial Singapore, where impressive service during a major event earned a recognition of the Conrad Star Award three times. Cheryl’s educational background includes a Bachelor's degree in Hospitality Business from Singapore Institute of Technology and a Diploma in Tourism and Resort Management from Singapore Polytechnic.
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