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Karolis Zumbakis is a seasoned professional in the field of Business Intelligence, currently serving as the Manager of Business Intelligence at Shift4 since July 2024, and previously held the same title at Revel Systems from January 2016 to October 2024. With extensive experience in data analysis, team management, and strategic insight generation, Karolis has directed analyst teams, evaluated performance, and managed data processes using tools such as SQL and JIRA. Previous roles include Business Intelligence Team Lead, Senior Business Intelligence Analyst, and Senior Customer Experience Analyst, showcasing a trajectory that highlights expertise in data visualization, reporting, and customer experience. Karolis also has early career experience in market research and as an executive assistant, alongside a Bachelor of Science degree in Economics and Politics from ISM University of Management and Economics.