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Jeff Landauer is a seasoned Cyber Security Engineer at EditShare since April 2018, possessing extensive experience in technical support and site reliability. Previous roles include Site Reliability Engineer at SHIFT, Spectrum Support Engineer at Charter Communications, and Tier II Technical Support Administrator at Zayo Group, where responsibilities involved triaging support tickets, monitoring Linux infrastructure, and ensuring customer satisfaction through timely technical assistance. Jeff also held managerial and consulting positions, overseeing customer support operations at FoodServiceWarehouse.com and leading technology consulting efforts at SWRSS. Educational qualifications include a Bachelor of Arts in Holistic Health and Healing Practices from Metropolitan State University of Denver.