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Michelle Quintana is an accomplished professional with extensive experience in customer service and hospitality management. Currently serving as a Customer Service Account Representative at Sherwood Bedding Group since September 2021, Michelle has demonstrated expertise through previous roles, including National Hospitality Trainer and Hospitality Lead at P.F. Chang's China Bistro Inc. for two separate periods totaling seven years. Additionally, Michelle worked as an Event Rental Coordinator/Manager at Events on the Loose, where contributions included client collaboration and logistics management. Previous experience also encompasses serving as Office Manager at MMS Transport Services Inc., where organizational skills were crucial, and as an Office Assistant at Assisting Angels Homecare, providing support in medical records and payroll. Michelle holds a Bachelor's degree in Hospitality and Tourism Management from Florida International University.