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James Taylor is a seasoned professional in the nonprofit sector, currently serving as Retention Manager at ShelterBox since September 2018, with prior roles including Individual Giving Officer, Individual Giving Assistant, and Supporter Care. Before joining ShelterBox, James worked as a Research Analyst at PFA Research Ltd and gained experience as a Market Research Executive at MTW RESEARCH LTD. Alternatively, James also contributed to Cool Earth as a Fundraising Coordinator and a Research Assistant. Academically, James holds a Master's degree in Climate Change & Risk Management and a Bachelor's degree in Geography with Environmental Management, both from the University of Exeter.