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Jacob McElligott currently serves as the Service Desk Team Leader and Information Technology Support Officer at Sheldon College, a position held since June 2021. Prior to this, Jacob worked as an ICT Services Support Officer at Ipswich Grammar School from December 2018 to June 2021, and as an Assistant IT Manager at Unisys from February 2014 to December 2018. Jacob’s career in customer service began as a Customer Service Supervisor at Woolworths Supermarkets, where employment lasted from May 2009 to January 2014. Jacob is pursuing a Bachelor of Secondary Education with a focus on Digital Technologies and Business Studies at the University of Southern Queensland, expected to be completed in 2024. Jacob's educational background includes attendance at St Edmund's College from 2007 to 2011.