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Becky Lazell-Wright is a seasoned professional in customer success management, currently serving as Principal Customer Success Manager at SheerID since June 2023. Previously, Becky held various positions at Slack from November 2018 to June 2023, including Principal and Senior Customer Success Manager, and Customer Success Manager. Prior experience also includes roles at BlueJeans Network, where Becky advanced from Sales Development Representative to Senior Customer Success Manager. Educational credentials include a Bachelor of Arts in English Literature with Creative Writing from London South Bank University (2010-2013) and a certification in Agile Project Management from UCL in 2017.