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Dilay KILAVUZ is an experienced recruitment and operations professional with a strong background in the retail and hospitality industries. Currently serving as a Senior Recruitment Manager at Alshaya Group Türkiye since December 2021, Dilay KILAVUZ oversees recruitment operations for Starbucks stores and headquarters while managing a team of ten direct reports. Previous roles include Learning & Development Supervisor at Starbucks, where responsibilities included managing orientation programs and assessment centers, as well as Operations Services Supervisor at Victoria's Secret, focusing on communication between stores and the head office. Dilay KILAVUZ also held positions at Inditex and Enerjisa, contributing to sales analysis, team training, and store management. Educationally, Dilay KILAVUZ holds a Bachelor's degree in Political Science and Public Administration from Bilkent University.