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Donald Witherell is an experienced professional currently serving as a Staff Services Analyst II for Shasta County since June 2022. With a strong background in customer service and sales, Donald held various positions at Verizon from February 2015 to June 2022, excelling as a Specialist/Key-Holder and Solutions Specialist/Key-Holder, consistently exceeding sales targets while ensuring customer satisfaction. Previous roles include a CSR/Experience Specialist at Verizon Wireless and labor positions at Stocks Ponds and Beyond and CTS Lawn Service, showcasing a diverse skill set. Donald holds a Master of Arts in Human Resource Management from National University and a Bachelor of Science in Criminal Justice/Police Science from California State University-Sacramento, alongside various educational qualifications from Shasta College and College of the Siskiyous.