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David Downs is a skilled Software Engineer at SharpQuest since March 2022, with a diverse background in technical support and customer service roles. Previous positions include Auto Service Technician at Costco Wholesale, where responsibilities involved customer education and service compliance, and Geek Squad Consultation Agent at Best Buy, excelling in technical troubleshooting and customer support. Early career experience includes service management at Chipotle Mexican Grill, focusing on staff training and inventory management, as well as a programming internship at SilkRoute Global, where David gained hands-on experience in mobile application development and project documentation. David holds a Bachelor of Science in Computer Science from Oakland University.