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Joe McDonagh is the Region Sales Manager, West. He understands the challenges healthcare providers face having worked as a sales representative of medical capital equipment for more than 14 years. Joe has a personal, but consultative approach to caring for his customers. He advocates on their behalf in order to provide optimal solutions that include better technology, deal structures and timing. Joe’s blend of transparency, partnership, persistence and following up on his promises has given meaning to the expression: ‘excellent customer experience’.