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Lorissa Ancheta has over 10 years of work experience in customer service, sales, and quality assurance. From 2008 to 2012, they worked at Teleperformance as a Team Supervisor. Lorissa then moved to [24]7.ai Philippines as a Sales Associate from 2012 to 2014. In 2014, they joined TRIANGL as a Quality Assurance Specialist. In 2016, they started working at Trafilea as a Customer Care Manager and then as Director of Customer Care. In the same year, they also joined Shapermint as a Customer Care Manager and then as Director of Customer Care. At Trafilea and Shapermint, they were responsible for building communities and transformative brands online, taking care of the entire customer journey, and acquiring profitable customers. Shapermint grew from 0 to $200 Million and 4+ Million customers in less than two years.

Lorissa Ancheta completed a Bachelor's degree in Accounting from Adamson University between 2006 and 2010. Prior to that, they attended St. Theresa's College QC from 1996 to 2006.