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Melanie Decourcy has over 17 years of experience in the hospitality industry, currently serving as Director of Sales for Shangri-La Group since August 2006, where previous roles include Revenue Manager and Reservations Manager. Prior experience includes working as a Reservations Agent at Jupiters Hotel & Casino from October 2005 to July 2006. Melanie Decourcy holds a Certificate in Business from CASS Business College, completed between 2000 and 2001, and attended Coffs Harbour Christian Community School from 1995 to 1999.