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Terence Leong has a vast amount of experience in various operational roles across different industries. Currently serving as Deputy Director and Head of Operations at Shake Shack, they previously held positions such as Operations Manager (Country) at Flash Coffee, Operations Manager at Famous Amos Singapore, and Senior Manager (Operations) at Domino's Pizza Malaysia & Singapore. With a background as a Senior Investigation Officer and Police Officer in the Singapore Police Force, Terence's educational background includes a Diploma in Engineering from Singapore Polytechnic.