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Alban Gernigon is a seasoned professional in experience design and user experience, currently serving as Lead Experience Design at Shadow since November 2021. At Shadow, Alban leads a team of product designers, conducts user research, and develops web and software interfaces, while also implementing the Design System. Prior roles include UX Lead at ADEO, Senior User Experience Consultant at Capgemini, and Head of Customer Experience at OVH, where Alban managed customer experience initiatives and marketing across multiple regions. Earlier experience encompasses creative direction, web management, and project leadership in various roles at Puravida Experience, Wajestic, Cofidis, Stradal, and @@Creation. Alban holds a DEUG in Lettres Modernes from Université d'Artois and a BTS in Commerce International from Lycée Blaringhem - Béthune.