Winnie Lam currently serves as the Program Director for Guest Loyalty and Data Compliance at SH Hotels & Resorts since September 2023. Prior to this role, Winnie worked at 1 Hotels from February 2015 to October 2023, where various titles included People Operations Contractor, Assistant Director of People Operations, People Operations Manager, and Front of House Manager. Winnie's earlier experience includes positions at Wyndham Hotel Group from September 2008 to August 2014, where responsibilities ranged from Assistant General Manager to Guest Service Agent, and a brief stint as a Sales and Marketing Specialist at Hilton in 2009.
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