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Bob Ernst has a diverse work experience in various roles within the IT industry. Bob has worked as a Sr. Account Executive at SGS Technologie since 2020. Prior to that, they served as the President of the Jacksonville Local Interest Group at itSMF USA, where they facilitated networking and learning opportunities for IT Service Management professionals. From 2017 to 2020, Bob worked as a Senior Account Executive at Presidio, assisting clients in implementing digital infrastructure and security solutions. Bob also worked as a Senior Account Executive at TouchPoint Incorporated from 2016 to 2017, providing value-added reseller services and managing customer service and network teams. Bob held the position of Sales Director at Astadia from 2015 to 2016, focusing on business consulting and technology services. Bob was a National Account Executive at Enterprise Integration from 2014 to 2015, delivering IT services and support to clients globally. In addition, Bob worked as an Enterprise Account Manager at Milestone Systems, Inc. from 2011 to 2014, specializing in securing enterprise networks from cyber threats. Bob served as a Sales Director at AT&T Business Services from 2007 to 2011, overseeing sales in North Florida. Bob also worked as a Director of Sales at CA from 2004 to 2007, managing several sales teams and negotiating sales with corporate and government customers. Bob started their career at AT&T in 1993, working as a District Sales Manager until 2004.

Bob Ernst holds a Bachelor of Science degree in Business Management from St. John's University. Additionally, they have obtained various certifications, including AWS Business Professional from Amazon Web Services (AWS), Cisco Sales Expert from Cisco, Citrix Certified Sales Professional from Citrix, HPE Sales Certified from HP, ITIL Foundation from ITIL Certified, Silver Peak Certification, and VeloCloud Certified from VeloCloud, Now part of VMware. However, the specific months and years of when they obtained these certifications are not provided.