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Emmanuel Drouillat is a seasoned professional with extensive experience in network, security, and cloud infrastructure support. Currently serving as the Network, Security and Cloud Infrastructures Customer Support Director at SFR Business since June 2015, Emmanuel manages a team of 50 engineers focused on resolving complex incidents for enterprise customers. Prior to this role, Emmanuel held positions such as Presales Engineer for Managed Services at Telindus Belgacom ICT and Voice/Network Manager for France at Deutsche Bank A.G., where responsibilities included team management, third-party contract oversight, and project coordination for network enhancements. Additionally, Emmanuel worked as an IT Maintenance Manager at Telekurs Financial, focusing on internal network administration and customer support. Emmanuel's educational background includes studies at Lycée de Sevres.