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Shelby Cox is an experienced general manager and consumer engagement specialist with a strong background in customer service and brand promotion. Currently serving as General Manager at McDonald's since June 2017, Shelby also manages consumer engagement efforts for SeyferthPR, overseeing social media promotions and community event photography to enhance brand visibility. Previous roles include Assistant Manager at CMF Enterprises, Writer at Flintside, and various positions focused on communications and customer relations. Shelby holds two Bachelor's degrees in Applied Arts from Central Michigan University, specializing in Journalism with a Public Relations Concentration and Broadcasting and Cinematic Arts.