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Katie Crosby MIWFM has over 15 years of experience in facilities management and customer care, currently serving as a Business Manager and Facilities Manager at Sewell Group since March 2009. Previous roles include Assistant Local Service Coordinator at Rok Group PLC and Payroll Advisor at Comet. Katie has pursued extensive education in facilities management and leadership, with upcoming studies at IWFM in 2024, and has completed various qualifications including IOSH and ILM.