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Katia Hayden has a diverse background with experience in various roles such as Customer Planning Team Manager, Continuous Improvement Analyst, and Director. With a strong foundation in project management and communication systems engineering from their education and experience in the British Army, Katia has developed strong leadership and organizational skills. Throughout their career, Katia has excelled in roles such as Shop Manager, Banking Advisor, and Contract Administrator, demonstrating their ability to drive retail excellence, achieve sales targets, and provide exceptional customer service. Their expertise in project management and communication systems make their a valuable asset in any team or organization.