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Timothy Fikentscher is a seasoned Client Success Manager with extensive experience in strategic client management and revenue optimization. Currently employed at Sojern since November 2021, Timothy has successfully managed significant accounts such as American Airlines and Choice Hotels International, contributing to revenue growth and client retention. Prior to Sojern, Timothy held the same position at FareHarbor, managing a portfolio of 200 accounts with $2.1 million in annual recurring revenue. Timothy's management expertise was further developed as General Manager at Wedgewood Weddings, overseeing a team of 35 and handling full P&L responsibilities. Additional roles include Opening Manager at Wedgewood Weddings and Supervisor at Silky Jones Bar & Cocktail Lounge. Timothy holds a Bachelor of Science in Hotel Administration from Cornell University, earned in 2015.