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Ben Smith began their work experience as a National Account Manager at Access America Transport in 2010. Ben then joined Coyote Logistics in 2014 as a Sales Manager, where they held the position until 2020. In 2020, they joined SET Logistics as the VP of Sales & Operations, where they currently work.

Ben Smith obtained a Bachelor of Science (BS) degree in Human Resource Management from Auburn University from the academic years 2002 to 2006.