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Hasan San is a seasoned professional with significant experience in business analysis and technical support within the technology and customer service sectors. Currently serving as a Senior Business Analyst at Sestek since December 2021, Hasan focuses on AI-powered customer service solutions. Previous roles include Technical Support Engineer at SYTEL Ltd, where responsibilities encompassed customer onboarding and application development, and Support Engineer at NobelBiz, Inc., emphasizing team training and support. Hasan also served as Support Manager at Intelitel Ltd, leading customer onboarding and training initiatives, and held supervisory and team leadership positions at Net-Ka and HSBC, respectively, demonstrating a consistent track record in improving performance metrics and customer satisfaction.