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Will Townsend has extensive experience in business development and management, currently serving as the Business Development Manager and Key Accounts Manager at SERVPRO of Birmingham since September 2018. Townsend holds IICRC certifications in Water Damage Restoration and Fire & Smoke Restoration, showcasing a commitment to industry standards. Prior experience includes serving as General Manager at Rooms To Go from July 2010 to September 2018. Will Townsend graduated with a Bachelor of Arts in Business from Huntingdon College.