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Bobby Douglas is an accomplished Solutions Architect currently employed at Servos since March 2023. Previously, as Vice President of Solution Engineering at Endowance Solutions from April 2021 to March 2023, Bobby led delivery teams and collaborated with senior executives on project implementations. Experience includes roles such as Technical Architect and Sr. ServiceNow Engineer at Crossfuze (February 2017 - April 2021), where Bobby was the lead technical resource on projects and mentored developers, as well as ServiceNow Developer at Burwood Group, focused on custom applications and integrations. Prior experience at Ingredion Incorporated encompassed roles from ServiceNow Administrator/Developer to Business Analyst, with a foundation in technical support as a Sr. Help Desk Technician. Bobby holds a Master’s Degree in Computer Science from Saint Xavier University and a Bachelor’s Degree in Computer/Information Technology Administration and Management from Grambling State University.