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Natalie Bourne is a professional with extensive experience in client support and financial services. Currently serving as a Credit Card Support Specialist at ServisFirst Bank since November 2022, Natalie has previously held roles as a Senior Client Service Specialist and Customer Support Specialist while seeking new opportunities. At Fiserv, from August 2018 to July 2022, Natalie functioned as a Senior Client Support Specialist, focusing on technical support for large financial institution clients and ensuring risk mitigation for their credit card portfolios. Natalie's career includes significant tenure at The Hartford, where roles as Senior Claim Analyst and Analyst III involved managing complex long-term disability cases, coaching staff, and overseeing claims processes. Starting as a Teller at Tropical Financial Credit Union, Natalie laid the groundwork in financial services by providing essential account services. Natalie holds a Bachelor of Business Administration Degree in Finance from Florida International University.