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Wing Lam has a diverse work experience spanning multiple roles and industries. Wing is currently working at ServiceTitan as a Principal Product Manager since September 2022. Prior to this, they worked as a Senior Product Manager at ServiceTitan from September 2020 to August 2022. Wing also has experience as a Product Manager at Southern California Edison (SCE) from May 2020 to September 2020. In their previous roles at OpenX, they served as an Engineering Manager from August 2018 to January 2020, a Product Manager from August 2016 to August 2018, and a Senior Data Analyst in Marketplace Strategy from March 2015 to August 2016. Wing Lam started their career at Internet Brands, where they worked as a Senior Data Reporting Analyst from February 2015 to March 2015 and as a Data Analyst from February 2013 to January 2015. Earlier in their career, they gained experience as a Student Manager at Whitman College Bookstore from September 2008 to May 2012. Overall, Wing Lam has a strong background in product management, data analysis, and leadership roles.

Wing Lam obtained a Bachelor of Arts (B.A.) degree in Mathematics-Physics from Whitman College in 2012. In 2018, Wing Lam enrolled at UC Berkeley Extension for Product Management. Additionally, Wing Lam has certifications in Certified Scrum Product Owner, Statistical Inference, Reproducible Research, Exploratory Data Analysis, Getting and Cleaning Data, The Data Scientist's Toolbox, and Computing for Data Analysis. Wing Lam also holds certifications in Certified Agile Leadership I and Certified Scrum Product Owner® (CSPO®).