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Mohamed Riza is a Senior Technology Consultant at ServiceRocket, where responsibilities have included gathering and analyzing customer data to identify root causes and propose fixes, designing SQL queries, and creating REST API calls to deliver business insights. Previous experience includes a Web Developer role at Leafbyte, focusing on website functionality and aesthetic UI design, and serving as a Web Programming Tutor at the International Islamic University Malaysia, where practical training sessions for web development were developed. Mohamed Riza holds a Master's degree in Information Technology with a focus on Big Data Analytics and a Bachelor's degree in Information Technology (Honours) from the International Islamic University Malaysia.