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Carolyn Allen is an experienced professional in the technology and customer solutions sector, currently serving as the Director of Customer Solutions at ServiceRocket since April 2024. In addition, Carolyn leads the Atlassian Community for the Sunshine Coast in Australia and New Zealand. Previous roles include being an Atlassian Specialist at Datacom, a Senior Application Analyst focusing on Oracle ERP at Australia Post, and an Application Support Analyst at SLIKR. Carolyn's extensive background spans across various organizations, including Mondelēz International, Australian Air Express, IBM, Medibank, and PeopleSoft, with a solid foundation in Oracle and PeopleSoft implementations, sales, and support. Carolyn holds a Bachelor of Business degree with specializations in Computer Science, Marketing, and Economics from Swinburne University of Technology.