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Andres Hazard is an experienced Engineering Lead at ServiceRocket, overseeing a development team focused on Atlassian and Workplace applications since January 2015. Prior roles at ServiceRocket include Agile Developer and Agile Java Developer, specializing in cloud applications using AWS tools, Python, and serverless architecture. Prior to ServiceRocket, Andres served as a Technical Support Engineer at Oracle Corporation, providing strategic support for SPARC servers, and as a Technical Support Agent at VTR Globalcom, aiding customers with Internet, Telephony, and Cable TV services. Education includes a degree in Computer Science from Universidad de Artes, Ciencias y Comunicación, along with studies in Informatics and Metallurgy.