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Douglas Narramore has a diverse work experience spanning multiple industries. Douglas currently works as a Business Consultant at ServicePower since October 2021. Prior to this, from February 2021 to October 2021, they served as a Senior Consultant/Omni Voice and Consultant/Contact Management at Ontario Systems. Douglas also has extensive experience in law enforcement, working as a Law Enforcement Officer (Retired) at the City of Muncie, Indiana from March 1998 to April 2018. Douglas started their career in the United States Air Force as a Security Police from December 1987 to February 1990.

Douglas Narramore obtained a Bachelor of Science (BS) degree in Criminal Justice/Law Enforcement Administration from Ball State University, where they studied from 1990 to 1995. Douglas later pursued a Master of Science (MS) degree in CICS (Computer Science) from the same university, completing their studies from 2014 to 2017.

In addition to their formal education, Douglas Narramore has obtained various certifications. These include certifications such as "Customer Success Management Fundamentals," "How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity," "Learning Cloud Computing: The Cloud and DevOps," "Learning Cloud Computing: Cloud Governance," "Learning Cloud Computing: Cloud Security," "Learning Cloud Computing: Core Concepts," "Learning Cloud Computing: Monitoring and Operations," "Learning Cloud Computing: Networking," "Sales: Customer Success," "Sales: Develop a Service Orientation," "AWS Certified Solutions Architect - Associate: 2 Storage Design," "AWS Certified Solutions Architect - Associate: 3 Virtual Private Cloud," "AWS Certified Solutions Architect - Associate: 1 Cloud Services Overview," and "Exam Tips: AWS Certified Solutions Architect - Associate." Furthermore, they also hold the certification of "AWS certified Practitioner" from Amazon. The specific months and years of the certifications obtained are provided for some, but not all, certifications.