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Roy Fox is an experienced professional with a focus on business operations and product management. Currently employed as a Senior Manager of Business Operations at ServiceNow since February 2022, Roy has successfully led the digital transformation of the Go to Market Release process, achieving 100% user adoption and delivering over 50 new features within a year. Prior to ServiceNow, Roy served as Principal Product Manager at Elsevier, driving a significant Quote to Cash business transformation program. Roy’s extensive career at Symantec included roles such as Director of Business Operations and various senior management positions in the Office of Pricing and Licensing, where Roy implemented process improvements that reduced time to market by 50%. Roy’s earlier experience includes roles at Novium Plc, Microsoft, and Novell, showcasing a diverse background in licensing and customer services.