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Joe Kotler serves as the Director in the Office of the Chief Customer Officer at ServiceNow, overseeing growth strategy and partnership success across client portfolios within global markets. Achievements in the last year include driving $536 million in new net annual contract value, surpassing growth expectations, and securing 28 new enterprise logos. Previously, Joe held various strategic roles in organizations such as Salesforce, SAP, and Frontcourt Group, demonstrating expertise in business analysis, deal structuring, and strategic advisory for large enterprises. Joe holds a Bachelor of Science in Finance from Lehigh University and has experience in investment banking and finance internships.