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Breno Rossini is an experienced Senior UX Researcher currently contributing to the Digital Experience Studio team at ServiceNow, focusing on UX research for the US website. Simultaneously, Breno represents Nearsure on a ServiceNow project, facilitating connections for technical staff augmentation solutions. Previous roles include leading research projects at meutudo., providing mentorship in effective research practices, and engaging in live design events as a mentor. Breno's early career involved gathering user insights at frete.com, conducting market research for Primefy, and managing all phases of research at Méliuz. Initially serving as a CS Analyst and Junior UX Researcher at PicPay, Breno's academic background includes a Bachelor of Arts from Universidade Federal do Espírito Santo and ongoing studies in Data Science at Universidade Vila Velha.